Office Cancellation

Office Cancellation Policy

To make sure that each patient gets our individual attention, we set aside dedicated time for them in our schedule. If you find it necessary to cancel an appointment, we request that you provide us with at least 24 hours notice.

We understand that occasionally illness or emergencies occur and you may not be able to give us as much notice in those instances. Our hope is that you understand that we’ve set aside this time in our schedule for you and we need you to make every effort to schedule your appointments at a time that works best for you.

For your convenience we use a company called Demand Force to help remind you of scheduled appointments through texts or email. Please make sure that we have either your correct cell phone number or email on file so that you may get those reminders.

However, if you need to cancel or reschedule we do ask that you call our office directly to do so.

Our policy for short notice cancellations or failed appointments:

  1. First short notice cancel or fail, a $25.00 fee will be charged and will be recorded in your patient record. Verbal reminder of office policy.
  2. Second short notice or fail, there will be a charge of $50.00. Verbal reminder of office policy.
  3. Third short notice cancel or fail, there will be a $75.00 charge for your missed appointment time and we will only be able to schedule you a same day appointment in the future.

By signing this form, I’m acknowledging that I fully understand Monarch Family Dental’s cancellation policy and accept full responsibility for any fee incurred by me due to a short notice cancellation or failed appointment.

PATIENT REVIEWS

Truly knowledgeable and highly skilled professionals, deeply committed to doing an excellent job. And this applies to the whole team from the receptionist to the head dentist.

Elias Z.
The service was great and the fact that the fillings and the crown replacement was virtually pain free, is why I would recommend. The doctor took his time and did it the right way!

Eric R.
I had the best experience ever!!! Especially at a Dentist office! Everyone was so professional and friendly. It was pleasant and smooth with so much communication from all the staff and Dentist. Thank you so much!!

Jeannie M.

HOURS

Monday 8:00am – 5:00pm*
Tuesday 9:00am – 6:00pm
Wednesday 8:00am – 5:00pm
Thursday 8:00am – 5:00pm
Friday 8:00am – 4:00pm
Saturday Closed
Sunday Closed

*Every other week, by appointment. Call for more information.

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